Privacy Policy

Preface

Our privacy policy creates transparency regarding the type, scope and purpose of the collection and use of personal data when using our online platform. The legal basis for data protection is derived from the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BSDG-neu) and the Telemedia Act (TMG). In principle, the risk of damage in connection with all data processed by BeachNow GmbH is to be assessed as low, as we do not store any payment or health data.
Since this privacy policy is not aimed at legal scholars, but primarily at end users and natural persons, we consider the comprehensibility of the texts to be a priority and, in favor of better readability, refrain from providing specific legal texts. Please do not hesitate to contact us if you have any questions regarding the content of this website so that we can deal with your query as quickly as possible.
For questions regarding information, correction, blocking or deletion of personal data as well as further processing, please contact the following address for direct assistance:

BeachNow GmbH
Ringstraße 19
D-24114 Kiel
datenschutz@beachnow.de

Data processing when using our website

When you visit our website, the browser you use automatically sends information to our server. This information is stored in a log file (logs) for error analysis. This data is not merged with other data sources. However, we reserve the right to evaluate this data retrospectively in order to investigate specific suspected cases of unlawful use. The following information is stored:

For all further evaluations of the informative use of our website, only pseudonymized data is used, which does not allow any direct conclusions to be drawn about you personally. The following data is used to further improve our services for you:

Data processing when contacting us directly

If you make a direct booking via our website or the BeachNow platform, your data will be stored in order to process your order. Your data will be passed on to the provider of the service you have booked. A customer account may be opened for you to process your booking and for your further support by us and/or the provider of the service you have booked. If your booking includes a chargeable service, your data will also be forwarded to a payment service provider in order to make the payment process as simple as possible for you. The following data is collected for a booking via BeachNow:

If you decide to pay online as part of your booking, your payment details will not be stored by us at any time, but will be forwarded directly to the payment service provider used. The following payment service providers support us in processing your order:

We treat your personal data very conscientiously and do not pass it on to third parties unless otherwise stated. Your data will only be passed on with your consent in individual cases or if there is a legally binding obligation to disclose it.

Data processing for bookings via our website

If you make a direct booking via our website or the BeachNow platform, your data will be stored in order to process your order. Your data will be passed on to the provider of the service you have booked. A customer account may be opened for you to process your booking and for your further support by us and/or the provider of the service you have booked. If your booking includes a chargeable service, your data will also be forwarded to a payment service provider in order to make the payment process as simple as possible for you. The following data is collected for a booking via BeachNow:

If you decide to pay online as part of your booking, your payment details will not be stored by us at any time, but will be forwarded directly to the payment service provider used. The following payment service providers support us in processing your order:

We treat your personal data very conscientiously and do not pass it on to third parties unless otherwise stated. Your data will only be passed on with your consent in individual cases or if there is a legally binding obligation to disclose it.

Data processing when using our mobile apps

BeachNow offers various mobile applications for consumers and businesses. These apps are available on the iOS (https://www.apple.com/app-store/) and Android (https://play.google.com/) platforms and allow you to make full use of our services.

To use our mobile app, it is necessary for you to register. To register, you will be asked to enter the following data:

When using our mobile applications, the following additional data is technically collected in order to provide you with the best possible experience:

We use this data to provide you with the best possible search results and to enable you to make full use of the available functions. In addition, the data is used to further improve our offers and our applications. Furthermore, this information may be used in the context of cooperations with providers in order to develop additional offers and introduce new services to the platform. Non-pseudonymized data is only transferred to third parties in the event of an existing agreement on commissioned data processing. In all other cases, only pseudonymized data will be passed on.

Data processing with user contributions

In order to take your opinion into account and further improve our offers, the platform allows users to create their own content. In most cases, these are evaluations of existing offers, feedback on experiences made or tips for other users, but also contact and support requests. You undertake to write your contributions truthfully and objectively within the framework of the applicable legal provisions. BeachNow GmbH may publish such contributions at its own discretion and use them without restriction as part of its public image.

Deletion of the data or storage period

The data collected by us will be automatically deleted as soon as storage is no longer necessary for its intended purpose and no legal obligations require further storage; at the request of a natural person, the data belonging to this person will be deleted, provided that there are no legal storage obligations to the contrary. Such a request will always be taken into account with effect for the future. As a rule, billing data must be retained by law for 10 years.

Google Analytics and Maps API

The BeachNow online platform uses the Google Maps API for all map applications. In addition, Google Analytics is used to record and analyze the use of our applications in order to better adapt our content and functions to the needs of our users. As part of this use, information may be transmitted to Google.

All data collected by Google is stored in pseudonymized form. The data collected by Google does not allow any direct conclusions to be drawn about the person of the user. The risk of collection is therefore generally considered to be low. Further information on the use of data by Google can be found at: https://policies.google.com/privacy